You must first agree on the date and time of your visit, as well as the procedure or consultation that you would like to receive. We recommend starting with a brief specialist consultation to determine your current well-being, as well as goals and priorities when choosing procedures. Please tell us the medical contraindications (if any) and the preferred gender of the specialist.

We recommend you arrive 10-15 minutes before the appointed procedure in order to switch to a calm measured pace and tune in to the procedure. Also, if desired, you can take a shower before the procedure. If you are late and the next time after yours is occupied by the treatment of another guest, we will be forced to reduce the time of your procedure in order not to delay or violate the plans of other guests. If you skip any course treatments, the final expected effect out of them, unfortunately, will be reduced.

If for any certain reason you would like to cancel the appointment, please inform the administrator at least 4 hours before the planned visit. Treatments canceled less than 2 hours before the start, are payable.

At your request, we will conduct a complete diagnosis of the body and prescribe the necessary type of treatment. Our coordinating doctors will develop an individual, most effective plan for achieving the desired result of treatments, both in the face and body.

We recommend that you refrain from taking heavy food at least an hour before and after the tretaments. In our cafe there are hot drinks (coffee, tea) and spa cocktails that enhance and speed up the effect of the procedures. If you are in a hurry, you can order take away coffee.

“Medazur Med Spa” is a calm and serene spa-relaxation for the soul, mind and body. So that guests can enjoy the peace, we request you to remain silent and turn off mobile phones. Devote your time in our spa-center to a complete rest and recovery.

We provide bathrobes, towels, disposable accessories: slippers, hats, hair bands, underwear, as well as shower gel. Most of our body treatments and massages are performed on a naked body. In order not to disturb your intimate space, our spa therapists will wrap you with sheets or large towels and will alternately expose only the parts of the body that they will work on. Spa treatments are strictly individual and designed to achieve complete peace of mind and relaxation - so undress to a level that is comfortable for you. Since, after Spa-procedures, natural oils and creams will be applied to your body, we recommend that you wear clothes made from easily washed fabrics on the day of your visit.

with your spa therapist. This is your time, and you should enjoy it to the full. If you want to change the temperature in the room, the degree of pressure exerted, the volume or the choice of music, or if you prefer silence, inform your spa therapist. We want you to have a great time and make every effort to achieve this.

Do not expose your body to direct sunlight immediately after the treatment. If you have had an oil-based peeling or massage, wait at least 12 hours before sunbathing or visiting the solarium.

If you especially liked something, you can purchase it in our spa-center for use at home. If possible, plan your visit so that after the procedure you can relax a bit in our tea room (located on the spa floor) or in the relaxation room (located on the medical floor). This will help to prolong the feeling of complete relaxation, and you will feel how the body is continuously filled with energy.